Changing direct debit mandate for O2

Changing direct debit mandate for O2 - landline/internet

How to use this window

Use this window to change a direct debit mandate for a landline/internet of O2 Czech Republic a.s. All users with access to the account (both adults and children) can change direct debit mandates within the MojeBanka Business application.

The limit of the individual payment (up to the subject limit) or comments can be changed. Numbers of the payer’s account cannot be changed. In this case, the direct debit mandate must be cancelled in the account and then created in another account.

If the daily subject limit is exceeded, changing the direct debit mandate will not be permitted.

The requirement for changing the direct debit mandate for O2 Czech Republic a.s. is subject to multiple/multilevel authorization according to the following rules:

User The subject has not set the multiple/multilevel authorization The subject has set the multiple/multilevel authorization

Holder - natural person - non-business Able to fully authorize individually. Able to fully authorize individually.

Holder - natural person - business Able to fully authorize individually. Able to fully authorize individually.

Statutory representative - legal entity Able to fully authorize individually up to his/her total daily account limit. When exceeding the account limit, the requirement is saved in the "for authorization" status. The requirement is always subject to multiple/multilevel authorization.

Assignee Able to fully authorize individually up to his/her total daily account limit. When exceeding the account limit, the requirement is saved in the "for authorization" status. The requirement is always subject to multiple/multilevel authorization.

You can authorize a requirement subject to multiple/multilevel authorization later in the Collection agreements for authorization window.

On the 25th day of each month, Komerční banka submits requests for changing direct debit mandates of O2 Czech Republic a.s. In case the 25th day of the month is not a business day, the date is shifted to the nearest previous business day. In order that the first SIPO payment is carried out in the next month according to the new settings, the request for changing the direct debit mandate must be submitted to Komerční banka one business day before sending the request to O2 Czech Republic a.s. Business day ends at 8:30 pm.

Example 1:
25 Feb is Saturday (not business day). On Friday 24 February (i.e. the nearest previous business day), Komerční banka submits requests for changing payments for landline/internet of O2 Czech Republic a.s. In order that the payment for the landline/internet is carried out in the next month according to the new settings, the request for changing the direct debit mandate must be submitted to Komerční banka by Thursday 23 February, 8:30 pm at the latest.

Example 2:
25 March is Wednesday. It is a business day, therefore, Komerční banka submits requests for changing payments for the landline/internet to O2 Czech Republic a.s. In order that the payment is carried out in the next month according to the new settings, the request for changing the direct debit mandate must be submitted to Komerční banka by Tuesday 24 March, 8:30 pm at the latest.

Description of the window and its elements

Element	Description
Account number	Account number (own, permitting - debited account) - direct debit mandate is debited from this account.
Telephone number	The number of the phone (number of one of the phones) to which the service relates.
Reference number	The identification number of a client at O2 Czech Republic a.s.
Limit of individual payment	The limit of the individual payment for the landline/internet.
Valid from	The first day of the month from which the direct debit mandate is permitted.
Note	Use this field to enter details of direct debit mandate permission. This field is not transferred to the beneficiary's account. It is only displayed in direct banking systems. Optional field.
Back button	Use this button to display the window from which the screen was called up List of collection agreements or Collection agreements for authorization. Changes will not be saved.
Save for authorization button	Use this button to save the requirement to change a direct debit mandate in the "for authorization" status. You can authorize the requirement later in the Collection agreements for authorization window.
Sign and send... button	Press this button to open the Changing direct debit mandate for O2 - landline/internet - authorization window, enabling you to check entered data of the order, to sign and send the order to the bank for processing.
Save changes button	This button is displayed only if called up from Collection agreements for authorization. Use this button to save the changes in the requirement for changing a direct debit mandate for O2.

Answers to frequently asked questions concerning the window

Can an assignee or statutory representative of a legal entity change a direct debit mandate for O2 payments in the MojeBanka Business application?

Yes. An assignee or statutory representative of a legal entity can change a direct debit mandate in the MojeBanka Business application.

MojeBanka Business

User	The subject has not set the multiple/multilevel authorization	The subject has set the multiple/multilevel authorization
Holder - natural person - non-business	Able to fully authorize individually.	Able to fully authorize individually.
Holder - natural person - business	Able to fully authorize individually.	Able to fully authorize individually.
Statutory representative - legal entity	Able to fully authorize individually up to his/her total daily account limit. When exceeding the account limit, the requirement is saved in the "for authorization" status.	The requirement is always subject to multiple/multilevel authorization.
Assignee	Able to fully authorize individually up to his/her total daily account limit. When exceeding the account limit, the requirement is saved in the "for authorization" status.	The requirement is always subject to multiple/multilevel authorization.